Terms of Service

Last updated: May 2, 2026

By accessing or purchasing from The Chalgroves ("we," "us," or "our"), operating at [yourstore.com], you agree to be bound by these Terms of Service. These terms apply to all visitors, customers, and others who access or use our store. If you do not agree to these terms, please do not use our site.

We reserve the right to update these Terms at any time. Changes will be posted on this page with an updated date. Continued use of the site after any changes constitutes your acceptance of the revised Terms.

All products are subject to availability. We reserve the right to limit quantities, discontinue products, or modify product descriptions at any time without notice.

When you place an order, you represent that:

•       You are at least 18 years of age, or have the consent of a parent or guardian

•       The information you provide is accurate and complete

•       You are authorized to use the payment method provided

 

We reserve the right to refuse or cancel any order at our discretion, including orders that appear fraudulent or that we are unable to fulfill. If your order is cancelled after payment, you will receive a full refund.

All prices are listed in US Dollars (USD) and are subject to change without notice. We accept major credit cards and other payment methods displayed at checkout. Payment is due at the time of purchase.

For international orders, your bank or payment provider may apply currency conversion fees or foreign transaction charges. We are not responsible for any such additional charges.

In the event of a pricing error on our site, we reserve the right to cancel the order and issue a full refund, or contact you to confirm the correct price before fulfillment.

We ship to customers within the United States and internationally. Estimated delivery times are provided at checkout and are estimates only — actual delivery times may vary due to carrier delays, customs processing, or other factors outside our control.

For international orders:

•       Customers are responsible for all import duties, customs fees, and local taxes

•       Customs processing times may extend delivery estimates

•       We are not responsible for delays caused by customs authorities

•       Some products may be restricted from import in certain countries — it is your responsibility to verify this before ordering

 

Risk of loss and title for products pass to you upon delivery to the carrier. Please refer to our Return & Refund Policy for information on lost or damaged shipments.

Returns and refunds are governed by our Return & Refund Policy, which is incorporated into these Terms by reference. By purchasing from us, you agree to the terms outlined in that policy. Please review it at Return policy page.

All content on this site — including but not limited to text, images, graphics, logos, product descriptions, and design — is the property of The Chalgroves or its content suppliers and is protected by applicable intellectual property laws.

You may not reproduce, distribute, modify, display, or create derivative works from any content on this site without our prior written permission. Unauthorized use of our content may violate copyright, trademark, and other applicable laws.

You agree not to use our site or services to:

•       Violate any applicable local, national, or international law or regulation

•       Engage in fraudulent, deceptive, or misleading conduct

•       Submit false or misleading information when placing an order

•       Attempt to gain unauthorized access to our systems or another user's account

•       Use automated tools (bots, scrapers, crawlers) to access or collect data from our site

•       Transmit any unsolicited or unauthorized advertising or promotional material

•       Interfere with or disrupt the integrity or performance of our website

 

Violation of these prohibited uses may result in termination of your access to our store and, where applicable, referral to law enforcement authorities.

Our site and products are provided on an "as is" and "as available" basis without warranties of any kind, either express or implied. To the fullest extent permitted by law, we disclaim all warranties, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement.

We do not warrant that our website will be uninterrupted, error-free, or free of viruses or other harmful components. We make no guarantees regarding the accuracy or completeness of any product descriptions, pricing, or other content on the site.

To the maximum extent permitted by applicable law, The Chalgroves and its owners, employees, agents, and affiliates shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the site or purchase of products, even if we have been advised of the possibility of such damages.

Our total liability to you for any claim arising out of or relating to these Terms or your purchase shall not exceed the amount you paid for the order giving rise to the claim.

📌 Some jurisdictions do not allow the exclusion of certain warranties or limitation of liability. In such jurisdictions, our liability is limited to the greatest extent permitted by law.

These Terms shall be governed by and construed in accordance with the laws of the State of [Your State], United States, without regard to its conflict of law principles.

Any disputes arising from these Terms or your use of our site shall be resolved exclusively in the state or federal courts located in California. By using our site, you consent to the personal jurisdiction of such courts.

For customers located outside the United States, you agree that any disputes shall be subject to the laws and jurisdiction described above, to the extent permitted by your local laws.

Before filing any formal legal claim, you agree to first contact us at [your email] to attempt to resolve the dispute informally. We will make a good-faith effort to resolve the issue within 30 days of receiving your notice.

If the dispute cannot be resolved informally, either party may pursue formal legal remedies as outlined in the Governing Law section above.

Your use of our site is also governed by our Privacy Policy, which is incorporated into these Terms by reference. By using our site, you consent to the data practices described in our Privacy Policy. Please review it at [link to your privacy policy page].

If you have any questions about these Terms of Service, please contact us:

•       Email: info@thechalgroves.com

 

Thank you for shopping with us.